La maintenance is specific to each mobile project. Also, depending on the needs of the project, it can include:
- $Maintaining skills on the project
- $Ensuring the proper functioning and accessibility of the mobile application for users
- $Management and correction of minor and major anomalies
- $Functional developments, to keep pace with business needs
- $Functional developments, to keep pace with business needs
- $Etc
What applications for mobile application maintenance?
In our view, all projects, except so-called "disposable" projects (such as applications made for a single event, for example) should benefit from maintenance. But, very often, the mobile application is not alone. Indeed, a mobile application project often includes a mobile application, and also, a API, a database, or even a backoffice (a web application). In our view, mobile application maintenance must actually cover the entire maintenance of the mobile project.
Features of mobile application maintenance
The maintenance cycle of a mobile application is significantly different from the maintenance of a web or desktop application. And this for two main reasons:
Addiction to Apple and Google stores
This distribution by the blinds imposes the intervention of a delay external to the company, and therefore of additional delays in the management of updates. This addition of delay, due to its uncontrollable nature, is always a source of risk to be taken into account during updates.
Lack of control over client devices
Unlike a web application, the big difficulty is that you don't control your customer's device. Thus, it is possible that some of your customers have old phones, or an old version of your application. And for all that, you must be able to deliver the efficient service.
The keys to successful mobile application maintenance
- $The team must be made up of several developers for each of the necessary technologies, and each must have a backup who also has knowledge of the project.
- $Have impeccable responsiveness. For this, we organize our maintenance with the fundamentals of the AGILE methodology: regular communication, adaptability and flexibility in developments.
- $Have a TECHNICAL project manager who ensures the implementation of updates on the three environments (Android, iOS, Backend)
- $A stable team over time.
EtOH Digital accompanies you
Daily maintenance
On a daily basis, we take care of the resolution of anomalies reported by your team and/or your users.
For your part, you can follow the progress of ticket resolutions via a dedicated space. The latter also allows you to create and directly assign anomalies to our teams, to exchange with them
Change management
For each development request, we make a quantified estimate and submit it to you for validation before starting development. This allows you to have the visibility necessary for decision-making.